There might be cases when you are trying to subscribe or pay for Go3 services and you receive information on a screen that payment has failed. This usually happens because of few reasons, if not any of them is your case, please consider contacting your Bank service provider.
If you are sure that you have linked your account with correct bank card that has enough of money in account balance, we suggest you looking in other possible reasons below.
Example how you can check it below. If you are not sure or your card back side looks different – please contact your Bank service provider for more information regarding your card capabilities.
There are two numbers that indicates your card validity, if you see that it is expired, please consider:
– Using different card or payment method for payments
– Contact your Bank service provider to renew your bank card
If such surveys are not filled in, sometimes some banks, are limiting usage of your bank cards.
We highly recommend you contacting your Bank service provider for more information regarding this as we do not have or hold knowledge base for this questions.
For recurrent payments it need to be done once for payments to be successful in further. For movie rental it might still ask again additionally to go trough authentication process while purchasing the rental content, for that please go to my account > payment details > press to your existing card and update your payment method.
About payment secure regulations more detailed here:(https://ec.europa.eu/info/law/payment-services-psd-2-directive-eu-2015-2366_en)