Invoices are issued monthly to customers who have signed a fixed-term contract with Go3 for 12 or 24 months.
Customers using Go3 without a fixed contract and who pay in advance can also view their payment history in the self-service portal.
🧾 Where can I find my invoice?
- Self-service portal: go to the “Billing details” section or click the Go3 link using a browser on your computer or phone, and log in to your account.
- Email: Since June 2025, a PDF invoice is sent monthly from rekini@go3.lv.
- Internet bank: If you’ve activated e-invoices, you can view them in your internet banking system.
💳 How to pay the invoice?
- By bank card: the payment will be automatically charged on the 12th of each month.
- By bank transfer: When making a manual payment, include only the reference number or customer number in the payment details. More info you can find here.
- E-invoice in bank: If activated, the payment will be automatically prepared in your internet bank.
🔄 How to activate automatic payments?
- With a card: add your card details in your Go3 account – everything will be processed automatically.
- With e-invoice: activate this option in your bank by entering your Go3 customer number.
⏰ When is the invoice due?
- By the 25th of each month.
- If using card payment, it will be processed automatically on the 12th.
❓ I paid, but received a notice about an unpaid invoice!
- If you paid via manual bank transfer, check whether you included only the digits of the reference or customer number in the payment details.
- If you included the invoice number or extra text (e.g., “payment for June”), please send the payment confirmation (PDF downloaded from your internet bank) to info@go3.lv. Customer support will forward the document to link it with your Go3 account.
🕒 Note! Payment processing and linking to your account may take several days!