Section “My account” options and settings

Here you will find quick overview what you can see in your account settings view

Please select tab that you are interested in and you will find explanation what is what and what you can do in each section.

This view visible only in desktop browser

To get access to “My account” please go to the Go3 home page and on the top of the right corner press on the human icon Ieiet.

To log in, add your e-mail address and password or if you are the new customer, start with the choice of subscription here GO3 and follow the registration steps.

1.Subscriptions tab

Here you will see your email address and phone number provided. As well here you can make main changes for your subscription, please find list below what you can do in this tab

Change email

Here you can change you email address used to log in. You will need to enter your subscription password, new email address and confirm new email via email sent to your new email inbox

Change password

Having strong password is priority for safety, here you can set password that you would like to have. Just enter your existing subscription password and new one that you will be using in future

Verify or change/ delete a phone number

Adding phone number is necessary to access content while being abroad in EU and EEA and to have additional safety measurement. You can change it in future if you wish to use another one.

Enter your phone number without prefix of your country and subscription password, in new window enter short code received by SMS to finish verification

Change PIN

Here you can change your PIN code used to rent movies and access 18+ rated content. Just enter new PIN code and your subscription password to change it in seconds

Communication settings

Want to receive or cancel newsletters from us? Here you can select what you want to receive from us and what not, just check what you are interested in and what you are not

2.Plan details:

In plan details you will be able to see your current plan, change it or cancel it as well check your rented content, click on “Manage subscription”

Change your plan

Here you are available to upgrade or downgrade your existing plan, change subscription type on 24 month contract as well.
Please beer in mind that upgrade changes are live immediately after you save the changes but if you would like to downgrade your plan, that the changes will takes effect after end of the previous payment period.
Additionally here you are able to add add-ons (additional channels).

Cancel Subscription

If you have decided to cancel your subscription then this option you will find here.

My orders

If you have rented the movie on 48 hours then all of the info – how much you paid for it or how long the movie will be available – will be displayed here.

Billing

In this field you will see your payment method and main information regarding billing which you can as well change.

– Change payment method: if you have Go3 contract without the specific term of use, then here you are able to changed your debit card or pay-pal account. Bind new payment method by entering new card or account of your bank
If you have Go3 24 month period contract then you are able to choose payment type from bank transfer, payment in the Go3 platform or card payments.

– Billing details: want to see your transaction history when you paid what and when next payment will happen? This is the place for it. Here you will find all history for Date, method and amount of payments made before

– Voucher: Received voucher? Lucky! Enter it‘s code here and enjoy Go3 with discount!

3.My profile:

Here is visible your connected devices information and possibility to add new one. Remember – in parallel you can watch content from 2 devices (+1 if you have android set-top-box)

My devices

Want to add TV device to watch on big screen? Click add device and enter visible code on your TV screen to bind TV with your subscription. Please remember – you can watch content on two devices simultaneously and only with 3rd one if you are using android set-top-box.

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