My account window

Here you will find quick overview what you can see in your account settings view

Please select tab that you are interested in and you will find explanation what is what and what you can do in each section.

This is a view visible only in desktop browser view for open market contactless Customers. If you have a contract – you will not be able to see majority of settings regarding changes in subscription as they are controlled by your tenant.

Subscriptions tab

Here you will see your email address and phone number provided. As well here you can make main changes for your subscription, please find list below what you can do in this tab

Change email

Here you can change you email address used to log in. You will need to enter your subscription password, new email address and confirm new email via email sent to your new email inbox

Change password

Having strong password is priority for safety, here you can set password that you would like to have. Just enter your existing subscription password and new one that you will be using in future

Add a phone number

Adding phone number is necessary to access content while being abroad in EU and EEA and to have additional safety measurement. You can change it in future if you wish to use another one.

Enter your phone number without prefix of your country and subscription password, in new window enter short code received by SMS to finish verification

Change PIN

Here you can change your PIN code used to rent movies and access 18+ rated content. Just enter new PIN code and your subscription password to change it in seconds

Communication settings

Want to receive or cancel newsletters from us? Here you can select what you want to receive from us and what not, just check what you are interested in and what you are not

Billing

In this field you will see your payment method and main information regarding billing which you can as well change.

Change payment method

Changed your debit card, pay-pal account? Bind new payment method by entering new card or account of your bank

Billing details

Want to see your transaction history when you paid what and when next payment will happen? This is the place for it. Here you will find all history for Date, method and amount of payments made before

Voucher

Received voucher? Lucky! Enter it‘s code here and enjoy Go3 with discount or for free!

PLAN DETAILS

In plan details you will be able to see your current plan, change it or cancel it as well check your rented content

Change your plan

Want to see more or less content? Here you can change your plan to higher or lower. Be aware – changing plan to higher one takes place immediately while downgrading happens only after previous payment is over

Cancel subscription

Decided to leave us? Shame to loose you but here you can say goodbye for us

My orders

Rented a movie for 48 hours? Check your transaction history when and what you had ordered!

MY PROFILE

Here is visible your connected devices information and possibility to add new one. Remember – in parallel you can watch content from 2 devices (+1 if you have android set-top-box)

My devices

Want to add TV device to watch on big screen? Click add device and enter visible code on your TV screen to bind TV with your subscription. Please remember – you can watch content on two devices simultaneously and only with 3rd one if you are using android set-top-box.

Was this article helpful?

Yes No

Need Support?

Can’t find the answer you’re looking for? Contact us!

Contacts

Was this article helpful?

Related Articles